National Senior Citizen Fraud Awareness Day - May 15th
On National Senior Citizen Fraud Awareness Day, we want to remind our customers that today’s fraud attempts are often designed to pressure people — not break through technology.
Fraudsters may pose as banks, government agencies, retailers, utility companies, or even family members. Their goal is often to create urgency, fear, or confusion in order to convince someone to move money, share account information, or grant access to devices or accounts.
While financial institutions like us utilize multiple layers of fraud monitoring and security protections, account owners still maintain control over their accounts — which is why scammers increasingly focus on manipulating individuals directly.
A few important reminders:
• Be cautious of unexpected phone calls, emails, or text messages involving your finances
• Never feel pressured to act immediately
• Be skeptical of anyone demanding secrecy, urgency, or payment to avoid penalties
• Do not share passwords, security codes, or online banking access with anyone
• If something feels suspicious, hang up and contact your financial institution directly using a trusted phone number
If you ever have concerns about a request involving your accounts or security, please contact the Bank directly before taking action. We are always happy to help you verify whether something is legitimate.
Staying cautious and taking a moment to pause before responding can be one of the strongest protections against fraud.
